Effective Date: 15 August 2026
Legal Name: Around The World Holidays Private Limited
Short Name: aroundtheworld.in
Website: www.aroundtheworld.in
Email: info@aroundtheworld.in
Contact: +91 88666 00800

1. Introduction

At Around The World Holidays Private Limited (aroundtheworld.in), we understand that travel plans may change due to personal, professional, financial, medical, or unforeseen circumstances.

This Cancellation & Refund Policy explains the terms applicable to cancellations, amendments, refunds, and related charges for bookings and travel services made through www.aroundtheworld.in, our offices, representatives, or other authorized booking channels.

By making a booking with us, the customer acknowledges and agrees to the terms of this policy, along with any specific cancellation conditions communicated at the time of booking.

2. Applicability

This policy may apply to the following travel services:

  • Flight and airline bookings
  • Hotel and accommodation bookings
  • Holiday packages and tours
  • Domestic and international tour packages
  • Visa and documentation assistance
  • Transfers and transportation
  • Sightseeing and activities
  • Travel insurance
  • Car rentals and other travel-related services
  • Customized or tailor-made travel arrangements

Cancellation and refund conditions may vary depending on the service provider, destination, booking type, fare rules, supplier policies, and applicable government or regulatory requirements.

3. General Cancellation Policy

Cancellation requests must be submitted to aroundtheworld.in in writing through email or through an authorized representative.

The date and time on which the cancellation request is received by us will generally be considered the cancellation date, subject to the applicable supplier’s terms and operating hours.

Cancellation charges may include:

  • Airline cancellation or fare penalties
  • Hotel cancellation charges
  • Tour operator or DMC cancellation charges
  • Visa or documentation charges
  • Supplier or service-provider fees
  • Payment gateway or transaction charges, where applicable
  • Administrative or service charges charged by aroundtheworld.in
  • Non-refundable amounts specified in the booking confirmation
  • Any applicable taxes or statutory charges

The exact cancellation amount will depend on the terms applicable to the particular booking.

4. Flight Cancellation & Refund

Flight tickets are subject to the fare rules and cancellation policies of the respective airline.

Depending on the ticket type and airline rules, a booking may be:

  • Fully refundable
  • Partially refundable
  • Refundable after deduction of applicable charges
  • Non-refundable
  • Subject to airline-specific cancellation or amendment conditions

Any refund received from the airline will be processed after applicable airline penalties, taxes, service charges, and other permissible deductions.

For promotional, discounted, special-fare, or non-refundable tickets, the refund may be limited or unavailable.

Important: In case of airline schedule changes, cancellations, delays, or operational disruptions, the applicable airline policy will generally determine the available options.

5. Hotel Cancellation & Refund

Hotel bookings are governed by the cancellation and refund conditions of the respective hotel, supplier, or booking partner.

Depending on the rate and booking conditions, cancellation may result in:

  • No cancellation charge within the permitted cancellation period
  • Partial cancellation charges
  • One-night or multiple-night cancellation charges
  • 100% cancellation charges
  • Complete forfeiture of the booking amount for non-refundable reservations

Customers are advised to review the cancellation conditions mentioned in their booking confirmation before requesting cancellation.

If a hotel cancels a confirmed reservation or is unable to provide the booked accommodation, aroundtheworld.in will coordinate with the relevant supplier to obtain the applicable alternative arrangement or refund, subject to the supplier’s terms and the circumstances of the case.

6. Holiday Packages & Tour Bookings

Cancellation terms for holiday packages may vary depending on:

  • Destination
  • Travel dates
  • Number of passengers
  • Hotel cancellation terms
  • Airline cancellation terms
  • Visa status
  • Transportation arrangements
  • Sightseeing and activity bookings
  • Local suppliers/DMCs
  • Peak season or special-event periods
  • Advance payments made to suppliers

Customized and tailor-made packages may carry higher cancellation charges because services are reserved specifically for the customer.

The cancellation schedule applicable to a package will be communicated in the quotation, booking confirmation, invoice, or other applicable travel documents.

7. Visa & Documentation Charges

Visa fees, government fees, embassy/consulate charges, application fees, appointment fees, service charges, courier charges, and other documentation-related expenses may be non-refundable, whether or not the visa is granted.

Visa approval is solely at the discretion of the relevant embassy, consulate, immigration authority, or government department.

Aroundtheworld.in does not guarantee visa approval and will not be responsible for refunding charges that have already been paid to government authorities, visa centres, service providers, or other third parties, where such charges are non-refundable.

8. No-Show Policy

A no-show occurs when a customer does not use a booked service without cancelling it within the applicable cancellation period.

Unless otherwise stated in the booking conditions, no-shows may result in 100% cancellation charges and the booking may become non-refundable.

This may apply to flights, hotels, transfers, tours, sightseeing, activities, and other travel services.

9. Late Cancellation

Cancellations received after the deadline specified in the booking confirmation may be treated as late cancellations and may attract substantial cancellation charges or complete forfeiture of the booking amount.

Customers should therefore submit cancellation requests as early as possible.

10. Refund Processing

Once the applicable refund amount has been confirmed by the relevant service provider, aroundtheworld.in will initiate the refund process after deducting applicable charges.

Refunds will generally be made through the original payment method wherever practical and permitted.

The time required for a refund may depend upon:

  • Airline/hotel/supplier processing time
  • Bank processing time
  • Payment gateway processing time
  • International banking procedures
  • Currency conversion
  • Verification or reconciliation requirements

Aroundtheworld.in will not be responsible for delays caused by banks, airlines, hotels, suppliers, payment gateways, government authorities, or other third parties.

11. Refund for Unused or Partially Used Services

No refund will ordinarily be provided for services that have been partially used or voluntarily not utilized by the customer, unless the applicable supplier agrees to provide a refund.

Examples include:

  • Unused hotel nights after check-in
  • Unused sightseeing services
  • Missed transfers
  • Unused portions of a tour package
  • Early departure from a hotel
  • Missed flights or connections
  • Services not utilized due to personal reasons

Any refund in such circumstances will be subject to the relevant supplier’s terms.

12. Supplier-Initiated Cancellation

If a service provider cancels a service, aroundtheworld.in will make reasonable efforts to assist the customer with available alternatives or the applicable refund process.

Where a refund is approved by the supplier, the amount received from the supplier, after applicable permissible deductions, will be passed on to the customer.

The liability of aroundtheworld.in in such cases will generally be limited to the amount actually recoverable from the relevant service provider, except where otherwise required by applicable law.

13. Force Majeure

Refunds or cancellations arising from extraordinary circumstances beyond the reasonable control of aroundtheworld.in or its suppliers may be subject to the policies of the respective service providers.

Such circumstances may include, but are not limited to:

  • Natural disasters
  • Floods, earthquakes, cyclones, or severe weather
  • War or civil unrest
  • Government restrictions
  • Travel bans
  • Epidemics or pandemics
  • Strikes or industrial action
  • Airport closures
  • Airline operational disruptions
  • Acts of terrorism
  • Political emergencies
  • Other circumstances beyond reasonable control

Where applicable, we will assist customers in obtaining refunds, credits, rebooking, or alternative arrangements offered by the concerned suppliers.

14. Amendment & Rescheduling

A request to change travel dates, passenger details, hotels, flights, destinations, or other services may be treated as an amendment rather than a cancellation.

Amendment charges may include supplier penalties, fare differences, hotel charges, administrative fees, and other applicable costs.

Any amendment is subject to availability and the rules of the relevant service provider.

15. Refunds Due to Duplicate or Excess Payments

If a customer has made a duplicate or excess payment, the refundable amount will be verified and processed after reconciliation.

Any applicable bank, payment gateway, or transaction charges may be deducted where permitted.

16. Disputed Transactions & Chargebacks

Customers are requested to contact aroundtheworld.in directly before initiating a payment dispute or chargeback.

We will make reasonable efforts to investigate and resolve genuine payment or service-related concerns.

Any fraudulent, unauthorized, or unjustified chargeback may be contested with the relevant payment provider, bank, or financial institution based on applicable records and documentation.

17. Cancellation Request Procedure

To request a cancellation or refund, customers should contact:

Email: info@aroundtheworld.in
Phone / WhatsApp: +91 88666 00800

The request should preferably include:

  • Booking reference number
  • Passenger/guest name
  • Travel dates
  • Service booked
  • Reason for cancellation, where applicable
  • Contact details
  • Payment details or transaction reference, if required

Cancellation requests are considered subject to verification and the terms applicable to the particular booking.

18. Important Customer Advisory

Customers are strongly advised to carefully review the cancellation, refund, amendment, and no-show conditions before confirming any booking.

Different components of the same package may have different cancellation policies. For example, flights may be governed by airline fare rules while hotels, sightseeing, transfers, and visas may have separate terms.

The cancellation terms specifically mentioned in the customer’s quotation, invoice, booking confirmation, ticket, voucher, or service document shall prevail where they differ from this general policy.

19. Changes to This Policy

Around The World Holidays Private Limited reserves the right to modify or update this Cancellation & Refund Policy from time to time to reflect changes in business practices, supplier policies, technology, legal requirements, or regulatory conditions.

The updated policy will be published on www.aroundtheworld.in with the revised effective date.

20. Contact Us

For cancellation, refund, amendment, or booking-related assistance, please contact us:

Around The World Holidays Private Limited
Website: www.aroundtheworld.in
Email: info@aroundtheworld.in
Phone / WhatsApp: +91 88666 00800

We are committed to assisting our customers with their cancellation and refund requests in a transparent and professional manner, subject to the applicable terms and conditions of the services booked.